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How Winclap enhanced their onboarding process ahead of regional expansion

Winclap is a Growth Transformation company helping brands transform how they attract, acquire, retain and monetize users. Winclap combines tech, experts and creators in a suite of Growth Solutions.

How Winclap enhanced their onboarding process ahead of regional expansion
Industry
Growth
HQ
Buenos Aires, Argentina
Headcount
250
# OF GEOS
4
Orders
70 laptops & 20 retrievals
Success Metrics
Up to 18% savings*
100% retrieval rate
15min to equip a new hire
95% of orders arrive under SLA**
Before quipteams
  • Multiple vendors, lacking pricing transparency.
  • Devices had to be sent between offices due to vendors being unable to ship across provinces.
  • The team leader was responsible for retrieving laptops, which were stored at their home.
After quipteams
  • Operations unified under a single vendor and point of contact.
  • Instant ordering and shipping capability.
  • Devices are consistently in stock.
  • Dedicated team available on Slack for urgent needs.
  • Improved delivery speed.
  • Shipments and serial numbers are tracked
  • Repairs are managed, and backups are provided in case of delays.

Regional Expansion

We’re handling a high volume of onboarding across three countries, and making sure each new hire gets their laptop at home has really helped clear up onboarding bottlenecks. We used to have our team based only in Argentina, but things have gotten more complex.

“Procuring laptops for Winclap has become much simpler and more economical. They provide near-instant response times for inquiries and hardware shipments across Argentina, Colombia, Brazil, and Mexico.”

Take Colombia, Mexico, or Brazil—no offices or storage spaces there. quipteams’ logistics service has given us the flexibility we need to manage our devices, letting us retrieve dozens of laptops for future reuse.

It’s also made it so much easier to keep teams distributed and hire strategically in places like Colombia, all without any friction.

Bringing People & IT Closer

Working with quipteams has made collaboration between People and IT teams seamless. They focus on onboarding, and IT can stay focused on laptops.

Other perks, like scheduling payments for pending invoices or aligning SLAs with the tech team to keep delivery times clear, make onboarding even smoother.

Other Improvements worth mentioning:

1. One single currency—no transaction costs, hidden fees, or FX fluctuations from local currencies.

2. Aside from the ease of working with one supplier and saving time, we still benchmark prices, and it keeps proving to be a good deal.

3. As we’re putting this case study together, Winclap placed an order yesterday at 4:50 pm, and it arrived at both locations by 2 pm today—in under 24 hours!

If your company is experiencing substantial headcount growth across multiple regions, reach out to discover how quipteams can support your expansion.

* estimated savings compared to previous vendors.

** avg ETA is 4 days.

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